We call this role “Experience Manager," but the best way to think about this job is a mash-up of “Project Manager” and "Coach."
You're a Project Manager in that you're responsible for a book creation and publishing process. You'll keep track of a complicated project with lots of moving parts, and you’ll manage a publishing team of talented creatives and technical experts. In short—there is a lot going on, and you have to stay on top of it.
You're a Coach in the sense that you will be working with authors who are usually very successful, demanding, and have lots of requests for their time. You'll have to use all different types of psychology to understand them, manage your relationship with them, and help them to do things that may be hard, difficult, and that they are slightly resistant to—but ultimately must be done, and are best for them and the book.
And finally, you're an Experience Manager in that your #1 goal is to design, execute, and guide your authors through the most fulfilling book creation and publishing experience possible--one tailored to their specific wants and needs, customized to make them feel heard, seen, special, and successful.
Here’s how it works:
The moment the author signs with us, you take over. You’re their main point of contact and their leader through their book journey. You’ll help them position their book and ensure the author has a clear understanding of who their audience is and how they use their book to advance their goals (business, social, personal).
Then you'll assemble their publishing team and coordinate the entire process from both sides. You own everything, all the way to final result—which is ensuring we produce a book the author is proud of.
These are some examples of tasks you'll be doing every day:
You don't need to know anything about publishing; in fact, most of our Experience Managers didn't before they came onboard. We've built a team of top Experience Managers who have come from all kinds of industries and roles, everything from Event Planning to Customer Service to Product Management. In this role, you're the boss of the book creation experience. You do everything necessary to make sure the author is proud of their book when it's done, and that we get it to them on time and on budget.
And it's important to note: you'll be doing this with dozens of authors at once (who are at all different stages of the process).
If you can nail the above, you're probably pretty awesome—which brings us to an important question:
We’re Scribe Media, and our mission is to help everyone on earth write, publish and market their book.
The problem is that writing and publishing books are, for most people, a painful and difficult process, loaded with uncertainty and aggravation. Our goal is to make it as simple as possible, so that as many people as possible can do it.
We have multiple ways we help people do this. We can edit and publish an already written manuscript (Scribe Publishing), or we can help people write their book using a structured process with our guidance (Scribe Guided Author), or we can do a structured interview process that gets the book out of them in their words and their voice (Scribe Professional).
And if you can't afford our services, that's fine. We give away all of our information for free. Seriously, it's called Scribe Book School, and it's better than any paid course on the internet.
You can see some press about us here.
And you can see some of the books we've already published here.
Our company was started because a frustrated entrepreneur wanted to put all of her incredible knowledge and ideas into a book, but didn't have the time to write it or the patience to deal with the frustrating publishing process. So we solved her problem. The origin story is here.
Her book became an amazing success, and we realized the world was full of these people--smart people who should write a book, but don’t, because the process is so painful.
These people want to write books, but don't have the time or desire to do it the old way, and that's why Scribe exists: we help people turn their ideas into books that both cement their legacy and impact the world.
Our process has worked for over 1500 authors in six years, and we’re growing fast. Our ultimate goal is to help everyone on earth write and publish a book.
If we do that, we'll help create many thousands of books that would never have otherwise existed, changing the lives of millions of people. That's really exciting to us.
But if you really want to see why we do this...just watch this video of an author we worked with, Philip McKernan.
We're not going to try to pitch you a load of corporate doublespeak bullshit about how great we are. Instead, we’ll just show you proof.
These are all real tribe members, speaking openly and honestly about all aspects of what it's like to be part of this tribe:
You can also watch The Power of Vulnerability at Work, for an excellent glimpse into how much we care about each other as people, and how we approach our relationships.
You can see a bunch more videos here, on our YouTube Channel.
This is the operating system for our tribe: The Scribe Culture Bible.
We are consistently ranked the #1 Best Place To Work in Austin.
Also, Entrepreneur Magazine said we have the #1 company culture in America.
Here is the list of skills we believe are necessary for this job. Most importantly, we are hiring based on careful balance of relevant experience, culture add, and motivation:
At Scribe, we don’t just accept differences — we support them, celebrate them, and as a company, we thrive on them. Scribe is proud to be an equal opportunity workplace and we actively look for and hire people who bring new perspectives and experiences to our tribe.
Everyone has a story to share. Our CEO, JeVon “JT McCormick”, is just one Tribe Member example.
Complete the application by clicking on the "Apply To Position" button. Applications will remain open until we find the perfect person for this role.
You can expect to hear back from us either way within 15 business days. Be sure to keep an eye on your spam and promotions boxes in case our emails end up there! To make sure we're able to give your application the careful attention and time it deserves, please do not follow up with us unless you don't hear back from us by then.
Please, no phone calls. Due to the number of applicants we typically receive for our career openings, we are not able to do phone interviews until later stages of the hiring process. All applicants must submit an application through our portal. Scribe will not sponsor applicants for work visas.
Note: If you're on an external job site, we encourage you to apply directly from our career portal at https://scribe.breezy.hr/
We're only considering candidates that are authorized to work in the United States and we will not sponsor applicants for work visas.
Bonus: If you aren't right for this career, but you know the perfect person, send them this career description.
If we hire them, we'll give you a $2k bonus.
Totally serious--every person we hire, we ask them who referred them to us, and we pay the bonus to the referrer. That could be you if you share this career ad with a friend who's perfect for it.