If this sounds like you, we've got your perfect job.
We call this role “Relationship Manager,” but the best way to think about this job is a mash-up of “Experience Extraordinaire” and "Coach."
You're an Experience Extraordinaire in the sense that you're responsible for guiding the author through a book creation and publishing process. You'll work with a Book Team to keep track of a complicated project with lots of moving parts. You’ll ensure that every author you work with has a flawless experience with Scribe Media and always knows what’s coming next.
You're a Coach in the sense that you will be working with authors who are usually very successful, demanding, and have lots of requests for their time. You'll have to use all different types of psychology to understand them, manage your relationship with them, and help them to do things that may be hard, difficult, and that they are slightly resistant to—but must be done, and are best for them and the book.
Ultimately, your job is to manage all of the author-facing communication for our projects and to curate an impeccable experience for our authors.
Here’s how it works:
The moment the author signs with us, you take over all communication with them. You’re their main point of contact and their leader through their book journey. Then you'll assemble their publishing team and coordinate the entire process. You own the relationship with the author, all the way to the final result—which is ensuring we produce a book the author is proud of.
These are some examples of tasks you'll be doing every day:
You're the communication boss of the book process. You do everything necessary to communicate with the author to ensure they’re proud of their book and that it’s completed on time and on budget.
And it's important to note: you'll be doing this with dozens of authors at once (who are at all different stages of the process).
If you can nail the above, you're probably pretty awesome—which brings us to an important question:
We’re Scribe Media, and our mission is to help everyone on earth write, publish and market their book.
The problem is that writing and publishing books are, for most people, a painful and difficult process, loaded with uncertainty and aggravation. Our goal is to make it as simple as possible, so that as many people as possible can do it.
We have multiple ways we help people do this. We can edit and publish an already written manuscript (Scribe Publishing), or we can help people write their book using a structured process with our guidance (Scribe Guided Author), or we can do a structured interview process that gets the book out of them in their words and their voice (Scribe Professional).
And if you can't afford our services, that's fine. We give away all of our information for free. Seriously, it's called Scribe Book School, and it's better than any paid course on the internet.
You can see some press about us here.
And you can see some of the books we've already published here.
Our company was started because a frustrated entrepreneur wanted to put all of her incredible knowledge and ideas into a book, but didn't have the time to write it or the patience to deal with the frustrating publishing process. So we solved her problem. The origin story is here.
Her book became an amazing success, and we realized the world was full of these people--smart people who should write a book, but don’t, because the process is so painful.
These people want to write books, but don't have the time or desire to do it the old way, and that's why Scribe exists: we help people turn their ideas into books that both cement their legacy and impact the world.
Our process has worked for over 1500 authors in six years, and we’re growing fast. Our ultimate goal is to help everyone on earth write and publish a book.
If we do that, we'll help create many thousands of books that would never have otherwise existed, changing the lives of millions of people. That's really exciting to us.
But if you really want to see why we do this...just watch this video of an author we worked with, Philip McKernan.
We're not going to try to pitch you a load of corporate doublespeak bullshit about how great we are. Instead, we’ll just show you proof.
These are all real tribe members, speaking openly and honestly about all aspects of what it's like to be part of this tribe:
You can also watch The Power of Vulnerability at Work, for an excellent glimpse into how much we care about each other as people, and how we approach our relationships.
You can see a bunch more videos here, on our YouTube Channel.
This is the operating system for our tribe: The Scribe Culture Bible.
We are consistently ranked the #1 Best Place To Work in Austin.
Also, Entrepreneur Magazine said we have the #1 company culture in America.
Type of Employment
Necessary Skills & Qualifications
Here is the list of skills we believe are necessary for this job. Most importantly, we are hiring based on careful balance of relevant experience, cultural fit, and motivation:
At Scribe, we don’t just accept differences — we support them, celebrate them, and as a company, we thrive on them. Scribe is proud to be an equal opportunity workplace and we actively look for and hire people who bring new perspectives and experiences to our tribe.
Everyone has a story to share. Our CEO, JeVon “JT McCormick”, is just one Tribe Member example.
Complete the application by clicking on the "Apply To Position" button. Applications will remain open until we find the perfect person for this role.
You can expect to hear back from us either way within 15 business days. Be sure to keep an eye on your spam and promotions boxes in case our emails end up there! To make sure we're able to give your application the careful attention and time it deserves, please do not follow up with us unless you don't hear back from us by then.
Please, no phone calls. Due to the number of applicants we typically receive for our career openings, we are not able to do phone interviews until later stages of the hiring process. All applicants must submit an application through our portal.
Note: If you're on an external job site, we encourage you to apply directly from our career portal at https://scribe.breezy.hr/
We're only considering candidates located in the United States, and that are authorized to work in the United States. We will not sponsor applicants for work visas.
Bonus: If you aren't right for this career, but you know the perfect person, send them this career description.
If we hire them, we'll give you a $2k bonus.
Totally serious--every person we hire, we ask them who referred them to us, and we pay the bonus to the referrer. That could be you if you share this career ad with a friend who's perfect for it.